DEVICE HELP

The Regulations state the following:

• There must be at least one working smoke alarm in within 3 metres of each bedroom door or every room where a person sleeps
• In self-contained caravans, sleepouts or similar there must be a minimum of one working smoke alarm
• In multi-storey or multi-level homes (including split levels) there must be at least one smoke alarm on each level or storey.

From the 1 July 2016, f you are installing new smoke alarms or if you are replacing an existing smoke alarm, you must install photoelectric smoke alarms with long life batteries that have a life span of at least 8 years.

Smoke alarms must comply with one of the following manufacturing standards: Australian Standard AS3786:1993; or equivalent international standard: UL217 (USA), ULCS531 (Canada), BS5446: Part 1 (United Kingdom), BS EN 14604 (United Kingdom) or ISO12239 (International) – this should be prominently displayed on the packaging and on the alarm.

This will depend on a number of factors.

• How many levels the house has
• How many bedrooms or locations where people sleep the house has
• Whether there are outlying buildings that require smoke alarms
• Personal preference of any extra devices you want to install.

Refer to above for the requirements of smoke alarms.

Our market leading subscription service price is $86.91 ex GST. Our subscription service includes:

• Annual checks of all devices on your property
• Replace expired or non-functioning alarms with our new All Clear Smoke Alarms (if required for compliance)
• Install Unlimited devices (if required for compliance)
• Free re-visit at tenancy change, or to replace faulty alarms (faulty alarms are devices we have installed only)
• Comprehensive testing of all devices
• Detailed report.

Our Casual Service costs $69.95 ex GST. This is our one off service offering. It includes:

• Installation and testing of smoke alarms but no hardware is included in this service
• Devices are charged separately per smoke alarm at $39.95 ex GST if required for compliance (or requested by client)
• A casual service fee is charged per visit.

If a device that we have installed is faulty, we will return to the property free of charge to replace the unit. If the fault is caused by the environment (such as too near a bathroom) the device will be moved and tested in full.

Smoke alarms should be tested in full every year, or at every tenancy change, to ensure they are functioning correctly.
Our subscription service will automatically advise you of when the next annual assessment is due.

You are under no obligation subscribe at all; however, our advice is to take advantage of the benefits that go with our subscription service.
If you cannot commit to the terms of the subscription service, then our casual service is available as well (see pricing above).

Existing devices that are already installed in a property do not have to be replaced but the must meet the following requirements:

• If installed before the 1 July 2016, Ionisation devices can still be used, however we recommend replacing these if the device is in a “required for compliance” location
• Older type alarms should be checked to ensure they have not passed their expiration date or are not within 6 months of their expiration date. The date should be shown clearly on the back of the device.
• Old alarms must still comply with one of the required standards
• Australian Standard AS3786:1993; or equivalent international standard: UL217 (USA), ULCS531 (Canada), BS5446: Part 1 (United Kingdom), BS EN 14604 (United Kingdom) or ISO12239 (International) – this should be prominently displayed on the packaging and on the alarm
• The device must function correctly when tested.

Yes, hardwired smoke alarms are an acceptable alternative and the same requirements that apply to photoelectric alarms also apply to hardwired alarms.

The hardwired system must:

• Have at least one working smoke alarm in within 3 metres of each bedroom door or every room where a person sleeps. Or within each bedroom.
• In multi-storey or multi-level homes (including split levels) there must be at least one smoke alarm on each level or storey
• Hard-wired alarm systems do not have to display an expiration date but if they do it must not have passed that date
• If the system is over 10 years old, it should be replaced.

Smoke alarms should be positioned in such a way that in the event of a fire, they have maximum exposure to any smoke within the room. This will allow for an early activation of the alarm to alert the occupants, allowing more time to escape.

Smoke alarms should not be located in such a way that causes false alarms or will not activate the alarm early enough. Avoid placing smoke alarms in places such as:

• Near kitchens or bathrooms
• Near heat sources such as fireplaces or flues
• In damp or humid areas such as near showers or saunas
• Near draughty areas such as air supply vents
• In “Dead Air Zones”.

Dead air zones are areas in corners of a room, usually where a wall meets the ceiling, where air gets trapped and forms an air bubble that prevent this space from filling with smoke.

Alarms placed in these locations will not detect smoke early enough as smoke will roll over the air bubble and not fill this part of the room.

Examples of Dead Air Space are:

• Corners where walls meet ceilings
• Apex points of sloped or cathedral ceilings
• Areas between beams and rafters.

The Regulations state the following:

• There must be at least one working smoke alarm in within 3 metres of each bedroom door or every room where a person sleeps
• In self-contained caravans, sleepouts or similar there must be a minimum of one working smoke alarm
• In multi-storey or multi-level homes (including split levels) there must be at least one smoke alarm on each level or storey.

From the 1 July 2016, f you are installing new smoke alarms or if you are replacing an existing smoke alarm, you must install photoelectric smoke alarms with long life batteries that have a life span of at least 8 years.

Smoke alarms must comply with one of the following manufacturing standards: Australian Standard AS3786:1993; or equivalent international standard: UL217 (USA), ULCS531 (Canada), BS5446: Part 1 (United Kingdom), BS EN 14604 (United Kingdom) or ISO12239 (International) – this should be prominently displayed on the packaging and on the alarm.

This will depend on a number of factors.

• How many levels the house has
• How many bedrooms or locations where people sleep the house has
• Whether there are outlying buildings that require smoke alarms
• Personal preference of any extra devices you want to install.

Refer to above for the requirements of smoke alarms.

Our market leading subscription service price is $86.91 ex GST. Our subscription service includes:

• Annual checks of all devices on your property
• Replace expired or non-functioning alarms with our new All Clear Smoke Alarms (if required for compliance)
• Install Unlimited devices (if required for compliance)
• Free re-visit at tenancy change, or to replace faulty alarms (faulty alarms are devices we have installed only)
• Comprehensive testing of all devices
• Detailed report.

Our Casual Service costs $69.95 ex GST. This is our one off service offering. It includes:

• Installation and testing of smoke alarms but no hardware is included in this service
• Devices are charged separately per smoke alarm at $39.95 ex GST if required for compliance (or requested by client)
• A casual service fee is charged per visit.

If a device that we have installed is faulty, we will return to the property free of charge to replace the unit. If the fault is caused by the environment (such as too near a bathroom) the device will be moved and tested in full.

Smoke alarms should be tested in full every year, or at every tenancy change, to ensure they are functioning correctly.
Our subscription service will automatically advise you of when the next annual assessment is due.

You are under no obligation subscribe at all; however, our advice is to take advantage of the benefits that go with our subscription service.
If you cannot commit to the terms of the subscription service, then our casual service is available as well (see pricing above).

Existing devices that are already installed in a property do not have to be replaced but the must meet the following requirements:

• If installed before the 1 July 2016, Ionisation devices can still be used, however we recommend replacing these if the device is in a “required for compliance” location
• Older type alarms should be checked to ensure they have not passed their expiration date or are not within 6 months of their expiration date. The date should be shown clearly on the back of the device.
• Old alarms must still comply with one of the required standards
• Australian Standard AS3786:1993; or equivalent international standard: UL217 (USA), ULCS531 (Canada), BS5446: Part 1 (United Kingdom), BS EN 14604 (United Kingdom) or ISO12239 (International) – this should be prominently displayed on the packaging and on the alarm
• The device must function correctly when tested.

Yes, hardwired smoke alarms are an acceptable alternative and the same requirements that apply to photoelectric alarms also apply to hardwired alarms.

The hardwired system must:

• Have at least one working smoke alarm in within 3 metres of each bedroom door or every room where a person sleeps. Or within each bedroom.
• In multi-storey or multi-level homes (including split levels) there must be at least one smoke alarm on each level or storey
• Hard-wired alarm systems do not have to display an expiration date but if they do it must not have passed that date
• If the system is over 10 years old, it should be replaced.

Smoke alarms should be positioned in such a way that in the event of a fire, they have maximum exposure to any smoke within the room. This will allow for an early activation of the alarm to alert the occupants, allowing more time to escape.

Smoke alarms should not be located in such a way that causes false alarms or will not activate the alarm early enough. Avoid placing smoke alarms in places such as:

• Near kitchens or bathrooms
• Near heat sources such as fireplaces or flues
• In damp or humid areas such as near showers or saunas
• Near draughty areas such as air supply vents
• In “Dead Air Zones”.

Dead air zones are areas in corners of a room, usually where a wall meets the ceiling, where air gets trapped and forms an air bubble that prevent this space from filling with smoke.

Alarms placed in these locations will not detect smoke early enough as smoke will roll over the air bubble and not fill this part of the room.

Examples of Dead Air Space are:

• Corners where walls meet ceilings
• Apex points of sloped or cathedral ceilings
• Areas between beams and rafters.

CO can be produced by gas appliances, fireplaces, heaters, or vehicle exhaust. Inhaling CO prevents oxygen from circulating in your blood, which can lead to headaches, dizziness, unconsciousness, or death.

Press the button on the back of the unit (use the included stick if necessary). The green light will flash while the alarm warms up. When it stops flashing, press the Test button to confirm it’s working.

• Green light (slow flash): Normal operation
• Red light + beeping: CO detected – evacuate immediately
• Yellow light + 2 beeps: Fault – replace the unit
• Yellow light + 3 beeps: Low battery – replace the unit

• CO levels of 50–100 PPM trigger after about 80 minutes
• CO levels of 100–300 PPM trigger after about 30 minutes
• CO levels above 300 PPM trigger in about 50 seconds

Yes – pressing the button will silence it for around 10 minutes, but if CO levels stay high, the alarm will reactivate. (If CO is over 300 PPM, it cannot be silenced.)

Test weekly by pressing the Test button. Also test after long periods away from home.

Install near fuel-burning appliances, bedrooms, or sleeping areas. Place 1–3 meters from the appliance and near the ceiling (at least 150 mm below it).

Vacuum the alarm weekly with a soft brush. Do not use water, solvents, or sprays. Replace the unit if it shows a fault or after its 10-year life span.

1. Open doors and windows to ventilate.
2. Move everyone to fresh air.
3. Call emergency services if anyone feels unwell.
4. Do not re-enter until the source of CO has been found and fixed.

Yes, it has a 2-year warranty covering manufacturing defects (not misuse, damage, or incorrect installation).

It uses an advanced thermistor sensor that sounds an 85dB alarm and flashes a red light when the temperature reaches between 54°C and 70°C. It also sends a wireless signal to trigger any interconnected alarms nearby.

Yes. Up to 100 alarms can be interconnected wirelessly using the 433MHz frequency. When one alarm is triggered, all connected alarms will sound.

Press and hold the side button to simulate an alarm. It will sound for about 9 seconds and trigger other alarms in the network. Wait 18 seconds before testing again.

• Green flash every 60 seconds: Normal operation
• Red flash every 60 seconds: Low battery
• Yellow flash twice every 60 seconds: Fault warning
• Red flash every 0.3 seconds with sound: Alarm activated

Press the side button once. This activates a 9-minute hush period.

• Choose one alarm as the MASTER.
• Press and hold the side button until the green light flashes three times.
• On each STUDENT alarm, press and hold until the green light flashes twice.
• When paired successfully, the red light on the STUDENT will flash three times.
• To reset the alarm, press and hold the side button until the green light flashes four times.

The recommended communication distance is up to 20 meters indoors. Thick walls or complex structures may reduce range.

This usually means low battery or a fault. Check the LED pattern (red or yellow flashes) and contact your installer or supplier if needed.

The sealed lithium battery provides power for approximately 10 years, matching the product’s expected lifespan.

If you cannot control the fire, evacuate immediately and call emergency services. Never attempt to silence or remove the alarm before ensuring safety.

Yes. The alarm includes a 2-year limited warranty, excluding damage from neglect, extreme environmental conditions, or improper maintenance.

It uses an advanced thermistor sensor that sounds an 85dB alarm and flashes a red light when the temperature reaches between 54°C and 70°C. It also sends a wireless signal to trigger any interconnected alarms nearby.

Yes. Up to 100 alarms can be interconnected wirelessly using the 433MHz frequency. When one alarm is triggered, all connected alarms will sound.

Press and hold the side button to simulate an alarm. It will sound for about 9 seconds and trigger other alarms in the network. Wait 18 seconds before testing again.

• Green flash every 60 seconds: Normal operation
• Red flash every 60 seconds: Low battery
• Yellow flash twice every 60 seconds: Fault warning
• Red flash every 0.3 seconds with sound: Alarm activated

Press the side button once. This activates a 9-minute hush period.

• Choose one alarm as the MASTER.
• Press and hold the side button until the green light flashes three times.
• On each STUDENT alarm, press and hold until the green light flashes twice.
• When paired successfully, the red light on the STUDENT will flash three times.
• To reset the alarm, press and hold the side button until the green light flashes four times.

The recommended communication distance is up to 20 meters indoors. Thick walls or complex structures may reduce range.

This usually means low battery or a fault. Check the LED pattern (red or yellow flashes) and contact your installer or supplier if needed.

The sealed lithium battery provides power for approximately 10 years, matching the product’s expected lifespan.

If you cannot control the fire, evacuate immediately and call emergency services. Never attempt to silence or remove the alarm before ensuring safety.

Yes. The alarm includes a 2-year limited warranty, excluding damage from neglect, extreme environmental conditions, or improper maintenance.